Privacy Policy
This policy describes information handling associated with roofexclusion.com, including visits to the website, requests submitted through its form, and messages sent to info@roofexclusion.com. In this policy, “we,” “us,” and “our” refer to the people operating roofexclusion.com.
Information you provide
You can read the educational pages without submitting a request. If you complete our request form or contact us, the information you provide may include your name, date of birth, email address, telephone number, property location, roof details, insurance circumstances, and the contents of your message. The form identifies the information it requests and any required fields.
Provide information about another person only when you have permission to do so. Do not send passwords, payment card details, Social Security numbers, or unrelated sensitive information through general messages or email.
Information processed when you visit
Website hosting and security services may process technical information such as an IP address, browser type, requested page, referring page, and the date and time of a request. This information can be used to deliver the website, investigate errors, and respond to misuse.
The informational pages do not include advertising pixels or a separate audience analytics service. The request form is provided by Jotform. Loading or using that form connects your browser to Jotform and its service providers, which may process technical information and use cookies or similar technologies under their own policies.
How information is used
Information provided in a request is used to understand the assistance you are seeking, respond to you, and help route an insurance inquiry. Information may also be used to maintain communications about that request, investigate website or form problems, and meet applicable legal obligations.
A request may lead to follow-up using the contact details you provide. Any separate permission requested for marketing or particular communication methods should be reviewed in the form where it appears. Merely reading this website is not consent to receive marketing calls or text messages.
Who may receive information
People handling requests for roofexclusion.com and providers supporting form submission, hosting, email, and communications may process information in connection with those functions. If you request insurance assistance, relevant information may be provided to insurance professionals who can review or respond to your inquiry. Information may also be disclosed when required by law or in connection with investigating fraud, abuse, or a security incident.
Jotform hosts and processes the information submitted through our form. Jotform's privacy policy describes its own processing practices. It does not replace this policy or any separate privacy notice provided by an insurance professional who handles your inquiry.
Your choices and requests
You may choose not to submit a form or may contact us by email with a general question. Omitting information needed to review an inquiry may limit the assistance available. Browser settings may allow you to restrict cookies, although doing so can affect the form.
For questions about information you submitted, requests to correct or delete it, or requests to stop follow-up, email info@roofexclusion.com. Identify the email address used in your inquiry and describe your request. Do not include sensitive identity documents in your first message.
Depending on your location and the laws that apply, you may have additional privacy rights. Verification may be needed before responding to an information request. Legal recordkeeping requirements and other applicable exceptions may affect whether particular information can be deleted. A provider that has separately received your information may also need to receive your request directly.
Retention and security
Retention can differ among inquiry records, correspondence, technical logs, and records held by a service provider or insurance professional. The relevant purpose, service settings, and applicable recordkeeping obligations affect how long a record is retained. Contact us to ask about a particular submission.
No internet transmission or storage system can be guaranteed to be completely secure. Please limit messages to information needed for your inquiry and ask about an appropriate way to send sensitive documents if they are later requested.
Children and other websites
This website and its request form are intended for adults seeking information about property insurance. The form is not intended for children. If you believe a child has submitted personal information, contact us so the submission can be reviewed.
External websites and insurance providers may have different privacy practices. Review their notices before providing information to them.
Policy changes and contact
Updates to this policy will be posted on this page with a revised date. Contact info@roofexclusion.com with questions about privacy at roofexclusion.com.